GlobalEntry Appointment Finder

Terms of Service

1. Introduction

Welcome to GlobalEntry Appointment Finder (“App,” “we,” “us,” or “our”). By downloading, accessing, or using our App, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the App.

2. Description of Service

Our App helps users find the earliest available Global Entry appointments at select enrollment centers. Users can pay for real-time alerts (via email or push notifications) to stay informed of appointment openings. We are not affiliated with the Global Entry program or any government agency, and we do not guarantee the availability or accuracy of any appointments displayed in the App.

3. Eligibility

• Age Requirement: You must be at least 18 years old to use this App. If you are under 18, you may only use the App with the consent of a parent or legal guardian.
• Legal Capacity: By using the App, you represent and warrant that you have the legal capacity to enter into these Terms.

4. In-App Purchases & Refunds

• Purchases: We offer in-app purchases via Apple’s In-App Purchase system to provide appointment alerts.
• No Refunds: All purchases are final and non-refundable, except as required by applicable law or by Apple’s refund policy.
• Pricing & Changes: We reserve the right to change or update the pricing for any features or subscriptions offered through the App, with or without notice.

5. User Responsibilities

• Lawful Use: You agree not to use the App for any illegal or unauthorized purpose.
• Prohibited Activities: You will not attempt to disrupt the service, hack, misuse the App, or engage in activities that interfere with or damage the App.
• No Guarantee: You understand that appointment availability is not guaranteed. The App merely notifies you of available slots as found in public data.
• No Affiliation: We are not affiliated, endorsed by, or connected with the official Global Entry program or the U.S. government. It is your responsibility to ensure that you follow all official Global Entry or government appointment procedures.

6. Limitation of Liability

• No Warranty: The App is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.
• No Guarantee of Availability or Accuracy: We do not guarantee that our service will always be available or that appointment alerts will be 100% accurate.
• Damages: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including but not limited to missed appointments, errors, or delays in notifications.

7. Account Termination

• Termination by You: You may stop using the App at any time.
• Termination by Us: We reserve the right to terminate or suspend your access to the App at any time if you violate these Terms or engage in conduct that we deem inappropriate or harmful.

8. Changes to These Terms

We may update these Terms at any time. If we make material changes, we will provide notice (e.g., by email or within the App). Your continued use of the App after any such updates means you accept the revised Terms.

9. Contact Information

If you have any questions about these Terms, please contact us at:
Email: [global.entry.appointments.bot@gmail.com]

Privacy Policy

1. Introduction

Your privacy is important to us. This Privacy Policy (“Policy”) explains what information we collect, how we use and protect it, and your rights regarding your personal data. By using the App, you consent to the data practices described in this Policy.

2. Data We Collect

We do not collect any personal data unless you choose to make an in-app purchase and provide information for receiving appointment alerts. In such cases, we may collect:

• Name (optional)
• Email and/or Phone Number (only for sending appointment alerts)

3. How We Collect Data

We only collect data when you voluntarily provide it during in-app purchases or when you sign up for alerts. We do not automatically collect any personal information from you through the App.

4. How We Use Your Data

• Send appointment notifications via email or push notifications.
• Communicate with you about any updates or changes to our services.
• Comply with applicable laws or enforce legal rights.

5. Third-Party Services

We use Apple’s In-App Purchase system to process payments. We do not store or process any payment details on our own servers. Apple may collect and handle your payment details in accordance with its own privacy policies. We encourage you to review Apple’s terms and privacy policies for more information.

6. Data Sharing

• No Sharing: We do not share, sell, or rent your personal data to any third parties.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

7. Data Retention

We only retain your personal information for as long as necessary to provide appointment alerts or as required by applicable law. Once you no longer need the service—or upon your request—we will delete or anonymize your personal data in our records.

8. Data Deletion

You can request the deletion of your data at any time by contacting us at [global.entry.appointments.bot@gmail.com]. Upon receiving your request, we will make reasonable efforts to remove your personal information from our systems, except when we are legally required to retain it.

9. Security Measures

We use reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no online platform can fully eliminate security risks.

10. Children’s Privacy

This App is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove such data.

11. Compliance with Laws

• GDPR (EU): If you are located in the EU, you have the right to request access to, correction of, or deletion of your personal data.
• CCPA (California): If you are a California resident, you have the right to request the categories of personal information collected, the purposes of collection, and deletion of personal data as permitted by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Last Updated” date at the top of this Policy or by other appropriate means. Your continued use of the App after any changes indicates your acceptance of the updated Policy.

13. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise any of your rights, please contact us at:
Email: [global.entry.appointments.bot@gmail.com]